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SEDIXIAServices
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General Terms and Conditions of Sale — Professionals (B2B)

Applies to orders placed by a professional (tradesperson, decorator, contractor, landlord) acting in the course of business, holding a validated Pro account.

1. Seller and scope

These terms apply to sales concluded by SEDIXIA SERVICES, SIREN 102696671, registered office: , with its professional customers. They prevail over any of the customer's purchasing terms, except where otherwise agreed in writing. The provisions of the Consumer Code relating to the right of withdrawal do not apply to professionals.

2. Professional account

Opening a Pro account is free and subject to validation after verification of the SIREN/SIRET and activity. The customer undertakes to provide accurate information and to report any change. SEDIXIA SERVICES may suspend the account in the event of inaccurate information or non-payment.

3. Professional pricing

  • Tiered discounts applied according to account level and volumes (up to -25%).
  • Prices net of discount, excluding VAT for VAT-registered professionals; applicable VAT is added at the foot of the invoice.
  • Special conditions (framework agreements, negotiated prices) prevail over the standard grid.

4. Orders & minimums

  • Ordering via the online Pro account, by email or on quote.
  • Minimum orders or packagings (multi-units, packs) may apply to certain references.
  • Bulk orders benefit from priority preparation.

5. Payment

  • Bank transfer at the time of ordering for Discovery accounts.
  • 30-day end-of-month payment possible for Pro/Site accounts, after credit approval.
  • Failure to pay by the due date renders amounts immediately payable and may suspend credit. SEDIXIA SERVICES does not store any card data.

6. Retention of title

Products remain the property of SEDIXIA SERVICES until full payment of the price. Risk nevertheless transfers upon handover of the products to the carrier or the customer.

7. Delivery

  • Indicative timescales: preparation within 24 business hours; delivery in 48–72 h across mainland France.
  • Site delivery: a scheduled slot stated at the time of ordering, subject to site accessibility.
  • The customer checks conformity and condition on receipt and records any reservations with the carrier within 48 h.

8. Complaints & warranties

Any anomaly (missing, damaged or non-conforming product) must be reported within 48 business hours with supporting evidence. Statutory and contractual warranties apply; products intended for resale or professional installation engage the customer's responsibility towards their own client.

9. Liability

SEDIXIA SERVICES' liability is limited to the amount of the order concerned, excluding indirect damages, except in the case of gross negligence.

10. Data & confidentiality

Professional customers' data is processed for account and order management, in accordance with the privacy policy.

11. Applicable law

French law. In the event of a dispute, exclusive jurisdiction of the courts of the location of SEDIXIA SERVICES' registered office, after seeking an amicable solution.

Last updated: 2026.