Privacy policy
In accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act (loi Informatique et Libertés).
1. Data controller
The data controller is: SEDIXIA SERVICES, SIREN 102696671, registered office: , represented by LE TRIONNAIRE Loic André.
2. Data collected
- Orders: identity, delivery and billing details, purchase history.
- Contact form: name, email, message content.
- Professional account: company, SIREN/SIRET, profession, contact details.
- Newsletter: email address (with consent).
- Browsing: technical and audience measurement data via cookies (see the cookie policy).
SEDIXIA SERVICES does not collect or store any card data.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Fulfilment and delivery of orders | Contract (Art. 6.1.b GDPR) |
| Customer service and after-sales | Contract / legitimate interest |
| Opening and managing Pro accounts | Contract / pre-contractual measures |
| Sending the newsletter | Consent (Art. 6.1.a) |
| Accounting and tax obligations | Legal obligation (Art. 6.1.c) |
| Anonymised audience measurement | Consent (cookies) |
4. Retention periods
- Order data: for the duration of the contractual relationship, then accounting archiving as required (10 years).
- Contact / prospecting data: up to 3 years after the last contact, or until consent is withdrawn.
- Professional accounts: for the duration of the account, then deletion on request.
- Cookies: periods set out in the cookie policy.
5. Recipients
Data is intended for SEDIXIA SERVICES' departments and, where applicable, its providers (logistics, transport, hosting, payment issuers). It is neither sold nor transferred to third parties for advertising purposes.
6. Your rights
You have the rights of access, rectification, erasure, restriction, objection and data portability. You may also set directives regarding your data after your death.
To exercise these rights: contact@sedixia.com (or by post to the registered office). Proof of identity may be requested.
You may lodge a complaint with the CNIL (www.cnil.fr) if you consider that your rights are not respected.
7. Security
We implement appropriate technical and organisational measures to protect your data (HTTPS encryption, restricted access, data minimisation).
Last updated: 2026.